Shipping policy

Shipping Policy for Customized Jewelry Products:

At Entic Jewel, we strive to provide efficient and reliable shipping services for our customized jewelry products. Please review the following shipping policy for details on delivery times, shipping methods, and associated costs.

Processing Time:
- Each customized jewelry product is carefully crafted to your specifications. Please allow 5/7 business days for production and processing before your order is shipped.
Shipping Methods:
- We offer several shipping options to accommodate your needs:
  - Standard Shipping: Estimated delivery within 5 to 7 business days.
- Shipping methods and associated costs will be displayed during the checkout process. Please select the option that best suits your preferences and timeframe.
Shipping Locations:
- We currently offer shipping within Pakistan. Shipping to international destinations may incur additional fees and customs duties, which are the responsibility of the customer.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
Shipping Restrictions:
- Certain customized jewelry products may have shipping restrictions due to their size, weight, or material composition. We will notify you if any shipping restrictions apply to your order.
Delivery Timeframes:
- Estimated delivery times provided are for reference only and are not guaranteed. Actual delivery times may vary depending on factors such as carrier delays.
Shipping Costs:
- Shipping costs are calculated based on the selected shipping method, destination, and the weight/dimensions of your order. These costs will be clearly displayed during the checkout process before you complete your purchase.
Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Issues:
- If you encounter any issues with the delivery of your order, please contact our customer service team at elitejewel4030@gmail.com/03098297850 for assistance. We will work with the carrier to resolve any delivery issues as quickly as possible.
International Shipping:
- For international orders, please be aware that customs duties, taxes, and fees may apply upon importation. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.